1. Decide how to respond to a conflicting situation.
While you do not always have control of a situation, you can still choose how to respond to others in order to help reduce work conflict and stress. By responding appropriately to a difficult situation, you can solve the problem that has caused so much tension and a stressful environment.
2. Maintain your professionalism
Avoid any kind of gossip and drama. Don't engage yourself into any conversation that involves backstabbing, negativity or rumours, as these can quickly spoil your reputation. Stay neutral in conflicts and avoid taking anyone's side. Remain calm and focus on constructive discussions. Be professional in your behaviour and attitude.
3. Create a positive and supportive network.
Build genuine relationships with office colleagues across all levels, including your juniors. Be a problem-solver. Focus on finding solutions instead of constantly complaining about everything. When others are helped by you, they will trust and respect you, co-operate with you and support your goals.
--Rumki Sen
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